Two revenue lines, and the first one is nearly free.
A Digital Protégé is a voice AI built from one specific person's knowledge. It answers questions in their judgment and framing, and — critically for anything HR-adjacent — it only knows what that person knows, so it cannot make things up.
For a PEO that turns into two distinct lines.
Built on your HRIS knowledge, your onboarding process, and the twenty questions your service team answers every week. Your clients get self-service that actually answers; your team gets those hours back. Small usage, and your salespeople have something live to demo.
Each client's own culture, policies, handbook and SOPs, layered on top of the HR knowledge you already provide. Their employees ask it instead of interrupting their HR administrator — or yours.
Under a reseller arrangement you set your own retail rate, bill your clients directly, and keep the spread. Your economics are yours to control, not a percentage we hand you.
Priced in the unit you already work in.
Our pricing is usage-based — $40 per hour, billed by the minute, with volume discounts available at scale. There is no per-seat license, which is the part that matters: extending access to every employee at a client company costs nothing until somebody actually asks a question.
PEOs price per employee per month, so here is the translation. It has one convenient property:
That means you can quote a band before you have modeled anyone's census:
| Usage per employee, per month | What that looks like in practice | Per employee / month |
|---|---|---|
| 2 minutes | A quarter of staff ask one question a month | $1.33 |
| 4 minutes | Half of staff ask one question a month | $2.67 |
| 6 minutes | Steady HR self-service | $4.00 |
| 8 minutes | HR self-service plus active onboarding | $5.33 |
| 12 minutes | Broad adoption across both Protégés | $8.00 |
At list rate, before any volume discount. $2 to $5 per employee per month is the realistic landing zone for HR self-service plus onboarding — which sits alongside your existing admin fee rather than competing with it.
Clients set their own usage thresholds and alerts, so nothing runs away from anybody.
In HR, a confident wrong answer is a liability.
This is why a general-purpose chatbot has no business answering a question about leave policy or classification. A Protégé is built the other way around, with four guardrails between a question and an answer.
The first two guardrails establish enough context about the question before anything is answered. Most AI is optimized to answer. This is optimized to understand first.
It goes to the validated knowledge base before anywhere else. If you have answered it, that is the answer the employee gets — in your framing, not a generic one.
At the edge of what it knows it routes to a human instead of improvising. In practice about 6% of questions reach that point — and those 6% tell you exactly where your documentation is thin.
Built for the questions your clients' counsel will ask.
Your personal information is never used to train a public LLM. Personally identifiable information is stripped from uploaded documents by default, and nothing given to us is used to train a public model.
Knowledge can stay on your infrastructure. Where data sovereignty is a requirement, documentation can remain on-premise with Expert Scale connecting by secure API. When an agreement ends, the data stays inside the organization that owns it.
SOC 2 Type II certification is in progress, and the architecture was designed from the start for environments where a wrong answer carries real liability. The underlying approach is covered by a pending patent: 34 claims across 9 core innovations.
Two ways to work together.
Referral. You make an introduction, we contract with the client directly, and you earn a share of everything that account does with us — for the life of the account, not a one-time fee. Simple, no delivery burden, no billing.
Reseller. You contract with us, set your own retail rate, bill your clients, and keep the spread. More control, more margin, and the client relationship stays yours. This is the structure most PEOs will want, because it fits how you already sell.
Two-tier arrangements — where a partner you introduce goes on to refer their own clients — are also available. We have that running today. Terms are set per partner, so the honest answer is that it depends on what you are bringing and how much of the work you are doing; that is a conversation rather than a rate card.
What partners ask first.
Hear one before you put your name on it.
You would be introducing this to your clients, so the thing worth testing is not whether it sounds impressive — it is what it does at the edge of what it knows. That is the behavior your clients would be exposed to.
Start a partner conversation.
It takes about two minutes. Answer for your own firm, or for the one client company you would want to try this on first — either is a useful place to start.